Privacy Policy

Effective Date: February 20, 2026

IPROG TECH ("we," "our," or "us") provides business notification and messaging solutions, primarily through IPROG SMS, and through supporting products such as IPROG RentGo, IPROG DTR, and IPROG Drive. This Privacy Policy explains what personal data we collect, how we use it, and the choices available to you.

1. Scope

This Policy applies to users, customers, and end users whose data is processed when our customers use our services, including OTP, reminders, alerts, and campaign messaging workflows.

2. Information We Collect

• Account information (name, email address, company details)
• Contact data used for messaging (mobile numbers and message destination details)
• Message metadata (timestamps, status, delivery results, retry events)
• Authentication and security data (OTP events, login logs, IP/device details)
• Billing and transaction records (credits purchased, usage records, invoices)
• Product usage logs from IPROG RentGo, IPROG DTR, and IPROG Drive where applicable

3. How We Use Information

• Provide SMS notifications, OTP verification, reminders, and campaign delivery
• Operate user accounts, authentication, and service access controls
• Generate delivery reports, usage analytics, and system performance insights
• Process billing, credits, and customer support requests
• Maintain reliability, security, fraud prevention, and abuse detection
• Comply with legal obligations and enforce platform terms

4. Legal Bases and Customer Responsibility

Our customers are responsible for obtaining any required consent from message recipients and for ensuring lawful use of personal data. We process personal data to provide contracted services, support legitimate business operations, and comply with applicable legal obligations.

5. Data Sharing

We do not sell personal data. We may share information with trusted service providers only as needed to operate the platform, such as SMS gateway/network partners, infrastructure providers, analytics providers, and payment processors. These providers are expected to handle data under appropriate confidentiality and security obligations.

6. Data Retention

We retain personal data only as long as necessary for service delivery, billing, security, compliance, and dispute resolution. Retention periods may vary by data type, account status, and legal requirements.

7. Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, loss, misuse, or disclosure. No system is guaranteed to be 100% secure.

8. Your Rights

Subject to applicable law, you may request access, correction, or deletion of your personal data, or request additional information about processing. To submit a request, contact us at admin@iprogtech.com.

9. International Processing

Depending on infrastructure and provider location, data may be processed in jurisdictions outside your location. We take reasonable steps to protect data during such processing.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

11. Contact Us

For privacy questions or requests, contact us at admin@iprogtech.com.